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Terms & Conditions

Last Updated: 21 May, 2025

Welcome to The Jewellers Workshop. By accessing or using our website, services, or exploring our products, you agree to be bound by the following terms and conditions.

1. Products & Orders

• All our jewellery pieces are precisely crafted and may have slight variations.

• Product descriptions, images, and appearance are provided as accurately as possible.

• Orders are accepted subject to availability and confirmation of payment.

2. Pricing & Payment

• We accept secure online payments via approved payment gateways.

• The Jewellers Workshop reserves the right to change pricing at any time without prior notice.

3. Shipping & Delivery

• Delivery timelines vary by location and will be shared at the time of order confirmation.

• We are not responsible for delays due to unforeseen logistics issues or force majeure events.

4. Returns & Exchanges

• As our products are mechanically crafted and often made-to-order, we accept returns only in cases of manufacturing defects or incorrect items received.

• Return requests must be made within 7 days of delivery and are subject to approval.

• Customised or engraved pieces are not eligible for return or exchange.

5. Warranty & Repairs

• We offer a 6 month craftsmanship warranty on manufacturing defects (not including damage due to wear and tear or mishandling).

• Repairs outside warranty are available at an additional cost.

6. Intellectual Property

• All content on this site—including images, text, and designs—is the intellectual property of The Jewellers Workshop and may not be used without permission.

7. Privacy Policy

• We respect your privacy and handle all personal information in accordance with our Privacy Policy

8. Modifications

• We reserve the right to update these terms at any time. Continued use of our website implies acceptance of any revisions.

If you have any questions regarding these terms, please contact us at: thejewellersworkshops@gmail.com

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