top of page

Privacy Policy

Last Updated: 21 May, 2025

At The Jewellers Workshop, we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you visit our website or interact with us online or offline.

1. Information We Collect

• Contact Information – Name, email address, phone number, billing and shipping addresses.

• Order Information – Product selections, payment method (via third-party processors), and transaction history.

• Technical Information – IP address, browser type, device info, and browsing behavior using cookies or analytics tools.

• Optional Information – Uploaded CVs, portfolios, and application responses (from career form submissions).

2. How We Use Your Information

Your information is used for purposes such as:

• Processing and fulfilling your orders

• Communicating order updates or support responses

• Personalising your shopping experience

• Sending promotional emails (if you’ve opted in)

• Evaluating job applications submitted through our Careers form

• Improving website functionality and performance

3. Sharing Your Information

We do not sell or rent your personal data.

We may share limited information with:

• Trusted service providers (e.g., payment gateways, courier partners, email tools) solely to fulfill services

• Legal authorities, if required by law, to comply with legal obligations or protect rights and safety

4. Cookies & Tracking

We use cookies and similar technologies to:

• Improve website performance and user experience

• Track analytics and user behavior (e.g., through Google Analytics)

• Remember your cart, login preferences, and form entries

You can disable cookies via your browser settings, though this may affect site functionality.

5. Data Storage & Security

We store your data securely and take appropriate technical measures to protect it. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access or request a copy of your personal information

• Request correction or deletion of your data

• Opt out of marketing communications at any time

• Withdraw consent where applicable

For such requests, please email us at info@thejewellersworkshop.com.

7. Third-Party Links

Our website may contain links to third-party websites (e.g., payment providers, social media). We are not responsible for their privacy practices or content.

8. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised date. Continued use of our website implies your acceptance of the updated policy.

bottom of page